Only 10% of Russians with disabilities are comfortable in digital world

Only one in ten people with disabilities are comfortable in the digital world


According to research undertaken by the National Agency for Financial Research’s (NAFR) Analytical Centre on the digital abilities of people with disabilities, half of respondents admitted that their abilities are either poorly developed or non-existent, with only 13% rating their skills as excellent.

Around a third of people with disabilities (34%) said that their lack of digital knowledge made it difficult for them to navigate online government agency websites. However, more than half of respondents (54%) are active on the internet, in particular communicating on social media (50%).

The number of those who believe they have excellent digital skills is higher among employed people with disabilities, those under the age of 30, and men. The older the respondent, the more likely they were to say that their digital skills were lacking.

“The isolation of disabled people is a pressing social problem. It is the State’s responsibility to support these people, particularly the elderly, and help them develop digital skills. The willingness of companies and organisations to develop and facilitate interaction between websites, mobile applications and online services that adhere to the principles of an equal opportunities culture are equally important”, said Lyudmila Spiridonova, Executive Director of NAFR’s Analytical Centre and expert on the Digital Citizens Project.

The full report can be found on:


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