Russian Red Cross provides psychosocial support
The Russian Red Cross (RRC) to increase psychosocial support to the population
Psychologists and trained volunteers can help people deal with panic and anxiety, teach them how to cope with stress and explain how they and their loved-ones can stay calm.
Providing help and psychological support is one of the RRC’s core activities. “The Russian Red Cross follows its mission in every situation, providing help to everyone who needs it”, said its Chair, Pavel Savchuk. “It doesn’t matter where you’re from, what situation you’re in, or how insignificant your problem may seem, we’re always here to listen if you need us”, he said.
The Russian Red Cross has recently expanded its psychological hotline service. It operates on a nationwide basis and is available 24 hours a day, with all calls free of charge. The telephone number is 8 (800) 250 18 59.
A chatbot has been developed on Telegram and VK for text-based counselling (for those who feel uncomfortable or awkward talking face-to-face). This is a free psychological support service which can be used to contact a specialist every day from 09.00 to 21.00 Moscow time. Expert psychological support is also available at the 57 regional Red Cross offices which also provide counselling services and organise support groups.
Regional RRC office contacts can be found on their website (https://www.redcross.ru).